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Forum Discussion

Follower

Feb 22, 2023

Cax30 8 months old.

Internet would connect,but no wifi,, called provider and usual stuff, sent signal wait 10 minutes, unplug for 30 seconds, still no wifi. Connected to wifi, but no Internet. Told to call netgear. 1st a...

FURRYe38

Guru - Experienced User

Feb 22, 2023

What FW is loaded currently? If v2.1x, I recommend that you downgrade to v1.4x. Were seeing issues with newest FW thats out and about and giving problems:

https://community.netgear.com/t5/Cable-Modems-Gateways/NOTICE-Users-with-sudden-non-functioning-CAX30-modems/td-p/2296234/jump-to/first-unread-message