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Forum Discussion
jamierose0323
Sep 19, 2022Tutor
CAX30 Intermittent Speed Issues
I recently purchased a Nighthawk CAX30 router and have been having major issues with it. I thought these issues were with my ISP, but recent evidence suggests otherwise. Here's the deal: for the ...
plemans
Sep 20, 2022Guru - Experienced User
You've got errors in the line. tough to know more than that as you didn't get much of the log but its looking like you should check your line.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
jamierose0323
Sep 20, 2022Tutor
Thanks for this! A technician from our ISP came today to check the line from the pole to our house and found several nicks in the cable, including at least one that went all the way to the core. He replaced that line. We'll see if that does the trick with the slowdowns. It has already improved the upstream levels.
I've also decided to replace the coaxial cable running from the hookup to our outlet. The majority of it is outside and the cable looks fairly old and weathered.
- plemansSep 21, 2022Guru - Experienced User
hope it stays working well!