NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dirte
Dec 29, 2022Aspirant
CAx30 modem not broadcasting wifi
My AX2700 was working fine until rolling power outages a few days ago. Internet never came back up and I tried several restarts. As a last resort I plugged in an old Netgear modem and router and thos...
Kitsap
Dec 29, 2022Master
dirte wrote:My AX2700 was working fine until rolling power outages a few days ago. Internet never came back up and I tried several restarts. As a last resort I plugged in an old Netgear modem and router and those came up and conected in Xfinity app just fine. However, the speed of the old one is limited and not as good as the AX2700.
Comcast came out today, the signal to the modem is strong, line from the box to the house and inside to the modem is all good and strong. He says the AX2700 isn't taking the signal from the modem and broadcasting to the wifi. So it seems like everything dies there. The wifi network doesn't show up on any device anymore.
Do the LED indicators show the Wi-Fi radios transmitting a signal?
Did you accidentally turn off the Wi-Fi radios with the front panel switch?
See attached snip from the manual.
dirte
Dec 29, 2022Aspirant
The wifi light was lit solid white. We did cycle it off/on but no change in the status.