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Forum Discussion
awdaw221fadw
Nov 18, 2023Aspirant
CAX30 Nighthawk packet loss on a consistent time cycle
CAX30 Nighthawk combination modem/router plugged into COAX cable from wall. 1GB/s download package. A7000 Netgear Wifi Dongle plugged into Desktop PC. Every minute or so, on the same time in...
michaelkenward
Nov 18, 2023Guru - Experienced User
awdaw221fadw wrote:
CAX30 Nighthawk combination modem/router plugged into COAX cable from wall. 1GB/s download package.
What does that mean? Is the wall socket a cable Internet connection or something else?
Is the CAX30 modem/router in modem/router mode? Or does the socket track back to something else?
A7000 Netgear Wifi Dongle plugged into Desktop PC.
I'm guessing that this is a Windows PC. Which version. Is Window set to go to sleep to save energy?
Wifi adapters
Wifi adapter properties
Do you have all the drivers up to date on your PC? Not just the adapter, but the USB drivers for your motherboard.
Of course, a wired connection is the best way to connect to a network, especially if you are into gaming.
- awdaw221fadwNov 18, 2023Aspirant
I mean there's no other modems or routers, just the Nighthawk CAX30.
When I go into the interface for controlling the modem, I only see one option, and it is in "router" mode.
It's on Windows 10.
- michaelkenwardNov 18, 2023Guru - Experienced User
awdaw221fadw wrote:
I mean there's no other modems or routers, just the Nighthawk CAX30.
That raises the question as to what delvers the Internet. Those "campus" networks can track back to a router somewhere in the basement. This is not the sort of scenario that these domestic modem/routers are designed for.
Cable modem/routers don't have a "router only" option (no WAN input). They can offer a "modem only" option, for use with a different router, but that's a red herring in this case.
It's on Windows 10.Windows 10 isn't a lot different from Windows 11 on this front. Did you check the USB settings? And the drivers?
- awdaw221fadwNov 20, 2023Aspirant
What makes you think I'm on a campus? I'm not. The old modem and router had 0 issues. Upgraded to 1GB/S, bought a newer modem router combo (CAX30) From Nighthawk we're talking about....and now I'm getting packet loss every 30-60 seconds on the same cycle every single time. I upgraded the Firmware and it's solved nothing. Is there a log or something I can check to see what's actually going on?
Or, what the bottle neck is? Is it this A7000 Nighthawk WIFI USB Adapter, or is it the Cax30?