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Forum Discussion
SimonSaba
Jan 14, 2024Guide
CAX30 No Connected Devices
I have a CAX30 with firmware 2.2.1.12. Whether I log into the router with a web browser (Chrome MacOS Ventura) or with the Nighthawk App (iOS 17) both show No Devices Connected. Also tried Safari wit...
- Jan 17, 2024
Completed the reset and did the reconfiguration manually. I now see all my devices. Thanks for your help.
FURRYe38
Jan 15, 2024Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
- SimonSabaJan 16, 2024Guide
Thanks. I'll try that when I have time to bring the router down, back up the settings, and reset.
- FURRYe38Jan 16, 2024Guru - Experienced User
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- SimonSabaJan 16, 2024Guide
To be on the safe side, I'm screenshotting all of the screens where I've made changes. How reliable is the backup .cfg file? I'm thinking to manually reconfigure because if there's something that causing the problem and gets transferred to the .cfg file, I'm back where I started.