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Forum Discussion
Chakodaddy
Aug 07, 2021Follower
CAX30 not able to obtain ip address on some devices or not able to access certain websites
Hi, just purchased the nighthawk CAX30 cable modem/router, setup the wireless, and then upgrade my service with Xfinity to a higher speed. (The purpose of buying this new gateway) Everything seems f...
selniss
Dec 07, 2021Aspirant
I was having this issue, in particular, with my work laptop. For some reason, CAX30 was not assigning an IP to my laptop. After playing with a few settings, I found a solution that works (so far). Under Basic > Wireless > Check "Enable Smartconnect" and save. I will update if it stops working.
- FURRYe38Dec 07, 2021Guru - Experienced User
Netgear has set up a community forum specifically for the Cable Modem products. Most of the people who watch that forum are more likely to have experience with Cable modems and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routersPlease start a new thread there and we'll help you out.
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
selniss wrote:
I was having this issue, in particular, with my work laptop. For some reason, CAX30 was not assigning an IP to my laptop. After playing with a few settings, I found a solution that works (so far). Under Basic > Wireless > Check "Enable Smartconnect" and save. I will update if it stops working.
- plemansDec 07, 2021Guru - Experienced User
selniss please start your own thread instead of jumping on someone else's. Helps to keep your details seperate from the OP's when we're troubleshooting.
- selnissDec 07, 2021AspirantMy comment is related to poster’s problem, and I am hoping my solution helps the OP and any future frustrated users.
- FURRYe38Dec 07, 2021Guru - Experienced User
Please make a post in the cable modem for too so those users can benefit as well.
Thank you for posting good info.