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Forum Discussion
jonathon_pion79
Feb 21, 2023Tutor
CAX30 not connecting to ISP
CAX30 modem is not connecting to the ISP (Spectrum) they confirmed that they can see the device and signal looks good from their end. Spoke with Netgear support and their help, as limited as that is,...
USER35
Feb 21, 2023Tutor
I have the same problem. The ISP shows that the modem is connected and functional on their end. On my end of things I factory reset it and the WIFI network is being broadcast but the factory default password is incorrect. Oddly enough all the ethernet ports are non functional or disabled as well. I'm glad its not just me and hopefully we find an answer to this issue.