NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jonathon_pion79
Feb 21, 2023Tutor
CAX30 not connecting to ISP
CAX30 modem is not connecting to the ISP (Spectrum) they confirmed that they can see the device and signal looks good from their end. Spoke with Netgear support and their help, as limited as that is,...
NickyC1168
Feb 22, 2023Tutor
Hey Jonathan
We are having the same exact issue with the same router model. There is a high call volume so I wonder if it’s a bigger issue.
We are having the same exact issue with the same router model. There is a high call volume so I wonder if it’s a bigger issue.
jonathon_pion79
Feb 22, 2023Tutor
Their "support desk" was more interested in selling their support package than troubleshooting the problem. All of it was things I had already done. It has to be something in the configuration. But I'll be damned if I know what is since they're more interested in bull**bleep** sales than support.