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Forum Discussion
CAX30 OFDM impairment, Channel disabled by modem
Hi, I bought a new modem CAX30 (modem +wifi combo, AX2700, DOCSIS 3.1) to use for my RCN 1gig plan. however it is only showing 30 mbps... RCN is showing "The modem is operating in Partial...
When i moved to this place no.
so i was using the first BYOD modem from Arris, it was fine but it droped to 30 mbps.
i got a new one cax30 and it still shows 30 mbps.
they brought their own to test once and it looked fine.
that was the only time that they tried their modem.
Look fine but was it online long enough to notice the drop?
Seems like if you experiecned this with an Arris modem and now a NG modem, this would be an ISP issue.
You might go back to the ISP and ask them to use there modem unit for say a month or so. See if the problem appears on there device.