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Forum Discussion
mavrikfalkon
Feb 14, 2024Initiate
CAX30 Port forwarding doesn't work
I added a port forwarding rule with a space in the name that bricked it. I can not delete it, edit it, or add new rules. All previous rules are now gone also. I first tried to restore a backup config file, didn't work. I have upgraded and downgraded the firmware didn't work. Factory reset, again, did not erase it. I have scoured the internet for solution and none work. Using inspect element to edit the name and delete doesn't work either. I am stuck and now my home network is down. I need help here please.
4 Replies
- FURRYe38Guru - Experienced User
What browser are you using?
What FW version is loaded on the modem?
- mavrikfalkonInitiate
I have used Edge, Chrome, and Firefox. I have FW V2.2.1.12 currently, but as stated have attempted downgrading and upgrading.
- FURRYe38Guru - Experienced User
Have you contacted NG support and opened a support ticket?
- FURRYe38Guru - Experienced User