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Forum Discussion
DonaldD
Aug 16, 2022Tutor
CAX30 Port Forwarding Issues with NOIP
Just installed a CAX30 Modem/Router device to replace separate Motorola SM7420 and Netgear WNDR3700v4 on a Windows 10 Pro machine. I changed my RDP port for security purposes. I am a regular RDP use...
- Aug 25, 2022
Update:
After changing the Remote Desktop Protocol on my remote PC, I discovered that the new port number must be also added to the NO-IP PC/Computer entry in Remote Desktop Client.
After adding the new port number to my NO-IP hostname , i.e., "[name].mynetgear.com:[port]" and entering it the "PC/Computer" field in the Remote Desktop Client, the connection was successful.
DonaldD
Aug 17, 2022Tutor
Thank you. I have spent countless hours attempting to remedy this issue, including much KB information and many Community topical threads. I would now appreciate some assistance from Netgear Technical Support.
michaelkenward
Aug 18, 2022Guru - Experienced User
DonaldD wrote:
I would now appreciate some assistance from Netgear Technical Support.
In that case, you need to talk to them.
This is essentially a user-to-user forum, with some input from a small band of Netgear techies. You can try the official channels for support, but be warned that after 90 days they will want money before talking to you. Much easier to try to sort it out here before you open your wallet.