Forum Discussion

Tutor

Aug 09, 2023

CAX30 Port forwarding rules disappear as soon as I enter them

CAX30 Router firmware version 1.4.12.2. When I go to port foward and hit save, it does not actually save the setting, and upon refresh the rule is gone. I also have that rule that port 0 is being for...

FURRYe38

Guru - Experienced User

Aug 09, 2023

What browser are you using? Happening with different browsers?

Be sure to clear out all browser caches before entering the modems web page.

How are you factory resetting the modem?

https://community.netgear.com/t5/Cable-Modems-Gateways/Cax30-port-forwarding-settings-disappear/m-p/2279147#M41594

ajman404

Tutor

Aug 09, 2023

Tried with Chrome and Edge. Caches cleared, still no dice. Factory resetting by holding the reset button on the back of the router for 10 seconds until it power cycles.

ajman404
Tutor
Aug 09, 2023
Add firefox to that list. This has to be a bug in the firmware, this sucks.
FURRYe38
Guru - Experienced User
Aug 09, 2023
How was the FW updated, via Auto Update or manually applied with the FW file?
- ajman404
  Tutor
  Aug 09, 2023
  Auto update would not pull recent firmware, so firmware was upgraded via downloading from netgear site and uploading to the router.
  - FURRYe38
    Guru - Experienced User
    Aug 09, 2023
    Which browser did you use to load the FW file? MS Edge or FF is recommended.