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Forum Discussion

zulliu's avatar
zulliu
Follower
Jul 28, 2023

CAX30 registration for DDNS failed

When I register for DDNS service, after I enter host name, email, and password, it always shows "the specified hostname is not a valid DNS name", no matter what host name I enter. What is wrong?  

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2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jul 28, 2023
    zulliu wrote:

    When I register for DDNS service, after I enter host name, email, and password, it always shows "the specified hostname is not a valid DNS name", no matter what host name I enter. What is wrong?

    You have been into mynetgear/no-ip and created an address?

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Jul 30, 2023

    Very odd. according to the fine Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 User Manual the service selection should show more information, and when I understand right two options like (x) Netgear NoIP and ( ) DynDNS. Unless you already have a NoDNS (Netgear) or DynDNS account, and a registered DDNS hostname, only Netgear NoIP can be used for a -new- registration. Just the "No" filed there does look like a bug anyway.

     

    olympos1625 (Oliver, hope you are still around here), DarrenM or another active moderator should pick this issue up please.