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Forum Discussion

fmanzeta's avatar
fmanzeta
Aspirant
Nov 18, 2022

CAX30 Router Traffic Meter Checkboxes Not Staying Checked

I own a CAX30 Nighthawk. Currently on the most recent version, v1.4.10.10 Every time I want to enable Traffic Meter (I've had to have it disabled for the past 6 months because this is still happenin...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 19, 2022

Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.

  • fmanzeta's avatar
    fmanzeta
    Aspirant
    Dec 02, 2022

    Yeah, I just did a complete, from-scratch, reset of the modem router, as you've outlined. I tried to enable the setting again, and it's still doing it. In addition, I updated the firmware as well.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Dec 02, 2022

      Does this also happen in a different browser and or a different PC as well? 

      • fmanzeta's avatar
        fmanzeta
        Aspirant
        Dec 03, 2022

        I tried using Edge and Firefox but it hasn't worked. I also tried using a different Windows PC and also a Mac. Yet even then, the settings still stay checked.