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Forum Discussion
JohnnieWalker22
Aug 25, 2021Guide
CAX30 Slow Internet Speeds
Hello all Need some help please. I recently decided to get my own modem instead of renting one out from Xfinity. I got tired of their XB7. I bought a brand new Nighthawk CAX30 (AX6 AX2700) about ...
JohnnieWalker22
Aug 26, 2021Guide
UPDATE: I finally did the restore to factory settings. Now I am getting around 550 Mbps. Not the full speed yet, but definitely happier with the speeds.
akeele
Oct 26, 2021Star
I have experienced the same issue with this router since buying it at Costco in July 2021. My firmware is up-to-date with version 1.4.10.8.
After initial setup, I get 350 - 500Mbps direct from the router over Xfinity that is provisioned for 400 Mbps. Within hours, the rate drops to 120 - 150 Mbps. It does this consisetently.
If I do a reboot, nothing is improved. This is consistent and repeatable.
If I do a hard factory reset, speed is temporarily restored. This is consistent and repeatable.
If I restore a backed-up configuration and then restore/overwrite + reboot, sepeed is temporarily restored. This is consistent and repeatable.
This router needs better firmware is all I can figure.
- plemansOct 26, 2021Guru - Experienced User
akeele if you'd like help, please start your own thread so your details don't get mixed up with the OP's. Thanks
- akeeleOct 26, 2021Star
Thanks for the advice. My post is exactly relevant to the original poster's issue. As such, it was intended to bring value to the discussion: Re: CAX30 Slow Internet Speeds
Yes, I have posted seperately seeking assistance.
- FURRYe38Oct 26, 2021Guru - Experienced User
Netgear has set up a community forum specifically for the Orbi With Cable Modem products. Most of the people who watch that forum are more likely to have experience with Orbi with cable modem and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cablePlease use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
akeele wrote:
Thanks for the advice. My post is exactly relevant to the original poster's issue. As such, it was intended to bring value to the discussion: Re: CAX30 Slow Internet Speeds
Yes, I have posted seperately seeking assistance.