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Forum Discussion
CAX30 Slow Internet Speeds
Hello all Need some help please. I recently decided to get my own modem instead of renting one out from Xfinity. I got tired of their XB7. I bought a brand new Nighthawk CAX30 (AX6 AX2700) about ...
akeele if you'd like help, please start your own thread so your details don't get mixed up with the OP's. Thanks
Thanks for the advice. My post is exactly relevant to the original poster's issue. As such, it was intended to bring value to the discussion: Re: CAX30 Slow Internet Speeds
Yes, I have posted seperately seeking assistance.
Netgear has set up a community forum specifically for the Orbi With Cable Modem products. Most of the people who watch that forum are more likely to have experience with Orbi with cable modem and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cablePlease use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
akeele wrote:
Thanks for the advice. My post is exactly relevant to the original poster's issue. As such, it was intended to bring value to the discussion: Re: CAX30 Slow Internet Speeds
Yes, I have posted seperately seeking assistance.
FURRYe38 wrote:
Netgear has set up a community forum specifically for the Orbi With Cable Modem products. Most of the people who watch that forum are more likely to have experience with Orbi with cable modem and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cableHeaven only knows why anyone would want to ask about the CAX30 in the Orbi zone.
A better place to go would be here:
I got a Halloween boo in that my issue is eerily similar.
Yesterday I brought home a brand new Netgear Nighthawk AX6 AX2700 router from
COSTCO (Firmware version 1.4.10.8).
I had a 500 Mbps Internet + TV with WOW.
Swapped out their WiFi router with the above. All checks out OK - still getting 500 Mbps+ speeds.
Called them to drop the cable TV and increase the speed to 1 GB (internet only).
No difference in speedtests.
I see that many different factors can come into play. I have a 1GB Ethernet 5 port splitter connected to one of the ETH ports out of the Netgear. In my office, I have my Linux box connected vai ETH.
Tested the speeds via dslreports/speedtest - both show abysmal speeds (~200 MBps).
The Netgear Android Phone App shows ~450 Mbps download speeds. From the router
login page, I get similar results. I tried both 2.4 & 5 GHz with simialr results.
All I want to know is how to verify that I am getting my money's worth from the ISP.
Thanks for all your help in advance. Have a safe happy Halloween!
Harry
I also found this in the forum. Reading.....
ashari50 wrote:
All I want to know is how to verify that I am getting my money's worth from the ISP.
For advice on that, it might be a good idea to start your own fresh conversation rather than tagging on to the end of one started a month or so ago.
You don't say which router you bought. I ask because AX6 AX2700 is not a model number.
If you mean the CAX30, that is a cable modem/router, best discussed in the appropriate section.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.Thanks for the reply & suggestion. I will start a new thread under the forum you pointed out.
BTW, yes, the model no is CAX30 (Netgear Nighthwak AX6 AX2700) - sorry for missing the full details.
Thanks,
Harry
