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Forum Discussion
CAX30 unable to Backup Settings
CAX30 - FW 1.4.11.2 Cable Modem / Gateway is working correctly, but I'm unable to use WEB UP to "Back Up" my current settings. "Back Up" button look like it's being selected (color changes) whe...
I had the same problem, so I looked through the webpage source. I entered the URL for the Backup page directly in the browser bar -- https://192.168.1.1/BackupSettings.php -- and when I clicked the Backup button, I immediately got a Windows Save As dialog. However, Firefox then blocked downloading the file, because the file is sent over http, while the webpage itself is https, but I clicked the warning and then clicked Allow Download, and it came through.
I suspect the hangup is a browser security feature blocking Javascript from accessing the file chooser within a frame and/or a mix of http and https on the same page.
Unfortunately, the backup data is binary, and there is no way to convert it to plain text.
Have you tried MS Edge or Opera to see if same thing happens?
What FW version are you using on your CAX30?
MichaelBTulsa wrote:
I had the same problem, so I looked through the webpage source. I entered the URL for the Backup page directly in the browser bar -- https://192.168.1.1/BackupSettings.php -- and when I clicked the Backup button, I immediately got a Windows Save As dialog. However, Firefox then blocked downloading the file, because the file is sent over http, while the webpage itself is https, but I clicked the warning and then clicked Allow Download, and it came through.
I suspect the hangup is a browser security feature blocking Javascript from accessing the file chooser within a frame and/or a mix of http and https on the same page.
Unfortunately, the backup data is binary, and there is no way to convert it to plain text.