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Forum Discussion

sysco100's avatar
sysco100
Follower
Jul 02, 2022

cax30

i changed my router password but then it goes back to default password after a power off - power on cycle, or a power outgage. it should stay at whatever i chosed for password     not sure why it goes back to router default password   any  help would be great to resolve this issue

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?

     

    Did you set up the modem with the Nighthawk app or the modems web page with a PC and web browser?