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Forum Discussion
Cax30
So you’re telling me they pushed a firmware update that has bricked my router and wifi for two days but when i call customer support instead if notifiying us of the issue the try to push a gearhead su...
Let us know if downgrading FW helped you get the modem working again.
Cax30user wrote:
So you’re telling me they pushed a firmware update that has bricked my router and wifi for two days but when i call customer support instead if notifiying us of the issue the try to push a gearhead subscription on us instead??? Abysmal service. Done with Netgear.
It's been a few days and so far downgrading the firmware has fixed the issue. I didn't need to unplug the modem to restart it since then.
FURRYe38 wrote:Let us know if downgrading FW helped you get the modem working again.
Cax30user wrote:
So you’re telling me they pushed a firmware update that has bricked my router and wifi for two days but when i call customer support instead if notifiying us of the issue the try to push a gearhead subscription on us instead??? Abysmal service. Done with Netgear.