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Forum Discussion
Cax30
Purchased Nighthawk Cax 30 as recommended by Xfinity as a “compatible” modem/router. It has been the worst purchase ever. Locks up have to reset. Did hard reset. Spent hours on phone/chat. No resolve....
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Markramsey01 wrote:
Purchased Nighthawk Cax 30 as recommended by Xfinity as a “compatible” modem/router. It has been the worst purchase ever. Locks up have to reset. Did hard reset. Spent hours on phone/chat. No resolve. How are you going to have “update” of firmware and not be an update. Have to roll back the update. Reset the factory specs and still not solve an issue. Terrible product.