NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Bdubois100
Sep 04, 2022Follower
CAX30S no Ip from ISP
Internet connection has been up and down for about a week and finally stopped working. ISP couldn’t get the nighthawk to communicate back completely . I noticed my ip from my ISP is all 0. I’ve had 2 ...
michaelkenward
Sep 04, 2022Guru - Experienced User
Bdubois100 wrote:
CAX30
Firmware is all up to date
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Cable Modems & Routers
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.