Forum Discussion

argp718's avatar
argp718
Tutor
Jan 22, 2023
Solved

CAX30S Radio Buttons turned off

My nephew went to fiber optics and gave me his CAX30S Netgear Nighthawk cable modem/router. I activated it with my cable provider. I am able to get on the internet using my desktop (Windows 10) and t...
  • plemans's avatar
    plemans
    Jan 22, 2023

    Did you factory reset it before setting it up? 

    If not, start there. Push and hold reset for 7-15 seconds while powered on. 

plemans's avatar
plemans
Guru - Experienced User
Jan 22, 2023

Did you factory reset it before setting it up? 

If not, start there. Push and hold reset for 7-15 seconds while powered on. 

  • argp718's avatar
    argp718
    Tutor
    Jan 22, 2023

    Thank you for that suggestion.  I did hit the reset on the unit yesterday on two different occasions but I only held it for maybe 2 or 3 seconds.  I will try again.

     

    • argp718's avatar
      argp718
      Tutor
      Jan 22, 2023

      It worked.  Thanks so much.

      • plemans's avatar
        plemans
        Guru - Experienced User
        Jan 22, 2023

        Glad it worked! You might mark it solved so others aren't still trying to fix it. 

        A backup is a good idea as well in case you have to reset it in the future.