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CAX30S stopped responding after reboot
My Nighthawk CAX30 was getting slow speeds yesterday so I unplugged and rebooted it. After that I couldn't connect to it at all. Tried the app but the device wasn't found. I tried various ethernet ca...
All of the above have been done. I was on the phone with my ISP multiple times trying to troubleshoot this device. Once again, I cannot access the unit so I can't post a status page of any sort. The connection works fine using my older Netgear modem/router, so it's not my ISP. Factory reset does nothing. I tried resetting, unplugging it for up to 10 minutes, used different ethernet cables. On my browser i have tried routerlogin.com, routerlogin.net, 192.168.0.1, 192.168.1.1 but I cannot connect the the router interface at all. I have owned many Netgear routers so I'm familiar with troubleshooting and so far nothing I know is working.
You'll need to Contact NG support and see what your options are:
https://my.netgear.com/support/contact.aspx
Ask about an RMA.
Good Luck.