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billg118's avatar
billg118
Guide
Feb 24, 2021

CAX80 - Printer not showing in list of attached devices

Basically as the title says.

I have a CAX80 and the printer is a Canon Color Image CLASS MF644Cdw

My printer doesn't show in Attached Devices even though I know it is connected. I can print, ping it, and log into the printer's admin console using the IP.

I want to create a static IP entry in my CAX80 but I cannot since the printer isn't showing up in the attached devices list.

Anyone know whats going on?

1 Reply

  • antinode's avatar
    antinode
    Guru
    Feb 24, 2021

    > CAX80 [...]

     

       Firmware version?

     

    > I want to create a static IP entry [...]

     

       Do you mean an (IP) Address Reservation?

     

    > [...] I cannot since the printer isn't showing up in the attached
    > devices list.

     

       "cannot" because you don't know the printer's MAC address, or some
    other reason?

     

    > Anyone know whats going on?

     

       Buggy router firmware?


       I'd try restarting the printer, and/or restarting the CAX80, to see
    if the printer will appear in the Attached Devices report. If that
    fails, then I'd see if I could get the printer's MAC address in some
    other way.

     

    > [...] log into the printer's admin console using the IP [address].

     

       I know nothing about your printer, but I'd guess that someplace in
    its "admin console" you might be able to find its wireless-network MAC
    address.