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Forum Discussion
jesmith602
Oct 23, 2022Apprentice
CAX80 + Antronix MRAM1-15-G2
Cox installed an amplifier (https://www.antronix.com/datasheet?id=ds-1187-ar-a02_mram115-g2.pdf) to correct some pixelation and choppiness on the TV side, but wonder if I need to do anything on the CA...
FURRYe38
Oct 24, 2022Guru - Experienced User
Power levels are too high:
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
You have lots of Correct and Un-Correctables that should be zero.
You have some errors on the events log page that the ISP needs to review and help you resolve.
https://highspeed.tips/docsis-events/
Be sure your using good quality RG6 coax cable up to the modem.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
What Firmware version is currently loaded?
- jesmith602Oct 24, 2022Apprentice
Firmware is 2.1.4.2. The MRAM1 is both a splitter and an amplifier, but there are no other splitters.
- FURRYe38Oct 24, 2022Guru - Experienced User
What do you see if you remove this amp/splitter from the line?