NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jesmith602
Oct 08, 2020Apprentice
CAX80 + Cox ISP Challenges: recurring disconnects
I purchased my first CAX80 in mid-August--Netgear sent me a replacement a month later when their tech support could not figure out why my Cox ISP connection was dropping multiple times a day. Here ar...
jesmith602
Oct 30, 2020Apprentice
Just received the following message from Cox:
There is a ticket affecting the data carriers that the CAX80 uses to operate. This would cause issues with connection speeds as well as making it feel intermittent during peak times. Fixing the problem is taking longer than normal but our engineers are working to provide the best possible experience.
There is a ticket affecting the data carriers that the CAX80 uses to operate. This would cause issues with connection speeds as well as making it feel intermittent during peak times. Fixing the problem is taking longer than normal but our engineers are working to provide the best possible experience.
- FURRYe38Oct 30, 2020Guru - Experienced User
Thanks for the info. Sounds like this is most an ISP issue...Hopefully they can get it fixed soon.