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Forum Discussion
CAX80 + EAX80 or CBK752
I currently have an C7800-100NAS with Xfinity 1.2 Gbps. I have an 1800 sf townhouse with small horizontal dimensions, but 5 floors (counting basement and roof deck). I've put up with poor reception f...
Plemans, thanks for the reply. My townhouse is wood and drywall on the inside, brick on the outside. I only use WiFi inside so I don't think the brick is an issue. The ethernet portion of my C7800 has worked well since 2017, but for the past few months both ethernet and Wi-Fi have been randomly disconnecting for no apparent reason. When this happens, I lose the connection between two of my computers connected by ethernet, so I don't think the connection to Xfinity has anything to do with it. I'm all set to try a new device. I just can't decide which.
How often are you loosing connection?
If its fairly frequently, you could try the c7800 in modem only mode to see if the modem side is good.
Do you have a screen snip of the cable connecitons page and the event logs?
Plemans, thank you for your help. I sent the screen captures you requested in a private message. I would say the lost connection happens every few days. I would love to isolate the modem portion of my C7800 and just test that, but I don't have another router.