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Forum Discussion
whitesox05
Jan 31, 2021Aspirant
CAX80-100NAS keeps losing internet access
I bought it the CAX80-100NAS a few days ago and have to restart it daily because it just keeps stopping internet connection. When this happens I can not get both ethernet connection and wifi. I ahve ...
- Jan 31, 2021
who's your isp?
If you log into your debug dashboard (ip address/debug.htm for example 192.168.1.1/debug.htm) is your enable wan packet capture checked? if so, uncheck it. I've found when thats enabled, mine slows down after a period of time and if I reboot the router, it auto-enables for some reason
FURRYe38
Feb 01, 2021Guru - Experienced User
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853