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Forum Discussion
TwoTabs
Jan 21, 2022Apprentice
CAX80 2.5 GHZ Port dropping out constantly
Has anyone found a fix for the 2.5 GHZ port data drops. Im on my second device and the port is still dropping out. The cable is good. Ive tested two cables, One wont even get to gig speeds, the other...
plemans
Jan 22, 2022Guru - Experienced User
what device are you connecting it to? (and adapter)
Reason I ask is I had added a qnap 10g one to my windows computer and it dropped constantly. I thought it was my router as well at the time (have the same CAX80 plus RAX200/RAXE500) and found out it was my adapter. I bought a cheap usb 3.0---->2.5gig adapter and it didn't have a single issue. It was my ethernet adapter I'd added in.
TwoTabs
Jan 22, 2022Apprentice
The adapter is a 2.5 gb adapter that is on my Asus Strix Rog X570 E-Gaming Motherboard. If i were to go get a different adapter, what brand would you recommend?
- plemansJan 22, 2022Guru - Experienced User
I don't have one to recommend. I"d just read the reviews on them and see how they perform. I have a qnap that caused a lot of issues. I tried a tp-link one that's worked great but its a bit expensive.
And it could be the CAX's issue. Not saying it isn't.
With your current 2.5g port, did you check directly from the manufactuer of the chip if there's updated drivers for it? The windows one tend to be far behind. And sometimes the middle man (asus, asrock, etc) aren't always running the latest either.
- TwoTabsJan 22, 2022Apprentice
I updated my drivers straight from Realtek's website.I do think that it could possibly be the the NIC that is causing this. I have two nic's on my motherboard and even with the link speed set to 1000 on the 2.5gb port it still drops out. If i have it on the other nic while plugged into multi gig port on the CAX80 it is fine and hasnt disconnected once. Im going to explore options to get a different one but i will start with a cheap one first. Thanks for your help and sorry for coming on this forum angry, its just frustrating
- plemansJan 22, 2022Guru - Experienced User
Very frustrating. I had the same issue with my qnap adapter. It'd work fine for a period of time and then randomly not work. You couldn't predict when it'd happen. Connect the 2.5g to the built in gigabit and it worked fine. It was tough to troubleshoot. And qnap wasn't much help so now I'm stuck with a janky 10g adapter.
I'd be concerned with the adapter because you've tried 2x different CAX's. Making it less likely to be that port.