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Forum Discussion

brsox88's avatar
brsox88
Tutor
Dec 22, 2020

CAX80 and Samsung TV Issues

Hi, I am having an issue with my CAX80 modem/router. Ever upgrading to this from my C7000 my Samsung TV’s no longer want to stream well and I can’t get their “TVPlus” to work anymore. All things seem...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 28, 2020

Possible FW issue with NG and your TVs. 

brsox88's avatar
brsox88
Tutor
Dec 28, 2020

So my only option is to buy new TV's or wait for Netgear to fix their firmware? How can I report this issue to Netgear so they can try to fix this in future updates?

    • brsox88's avatar
      brsox88
      Tutor
      Dec 28, 2020

      How can I open a ticket if it's out side of the very small 90 day support window?

       

      • brsox88's avatar
        brsox88
        Tutor
        Dec 30, 2020

        Any idea?