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Forum Discussion
brsox88
Dec 22, 2020Tutor
CAX80 and Samsung TV Issues
Hi, I am having an issue with my CAX80 modem/router. Ever upgrading to this from my C7000 my Samsung TV’s no longer want to stream well and I can’t get their “TVPlus” to work anymore. All things seem...
FURRYe38
Dec 31, 2020Guru - Experienced User
Someting to make contact with NG support about. Doesn't seem like theres anything we can do here in the forums and needs to be addressed by NG.
Good Luck.
brsox88
Jan 09, 2021Tutor
Update: I switched to my providers modem/router as it was only $5/month. Issue was resolved immediately. So it seems Netgear needs to fix the firmware to be compatible with many Samsung TV's. They should also find a better support solution as 90 days is unrealistic. And then not be able to contact them for regarding a bug just adds to more frustrated customers and negativity toward their brand. I'll be selling my $500 CAX80, there are just too many other companies out there with better support and products.
- FURRYe38Jan 09, 2021Guru - Experienced User
Thanks for letting us know.
Good Luck.