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Forum Discussion
CAX80 AX6000 MUST READ BEFORE BUY ($450 modem is it worth it??)
alright hello everyone its time to expose netgear for who they are.. i bought a modem/router nighthawk ax6000 CAX80 it worked fine at the first month i would get abnout 1300 Mbs DL speed after that ...
Hello Saeidzzz,
I have asked for you to send me a private message in the community providing me your email address so I can look into your case further. I have sent you a message requesting for your info. Please respond at your earliest convenience.
Thanks,
Christian
right chris after i exposed you you messaged me? nice one i wouldnt expect a better server from netgear!
10 mins after my latest reply i got a call from a netgear rep and they opened an rma an apologized for everything but that doesnt mean im ever going to buy netgear again i've had enough hard time for 1 month in my life im done with you soon as u replace my modem..
- Is it still working? I bought a CAX80 5 months ago. Worked perfectly until about 3 weeks ago. Now I have no internet. I called Comcast and they did the refresh. I’ve unplugged it. Reset it and sti no internet. Comcast said everything looks fine on their end to call Netgear. I call Netgear and all they can telll me is I’m outside my 3 month period and if I want help I would have to pay $50. I find it a bit too coincidental it stopped working just after the free 3 month assistance is over.
well they sent me a replacement n the replacement is working fine until now but i would never buy netgear again after everything i've been thro it's just not worth my time or the cost.. wish you luck!
Please make a new post with your details about the problems your having with your modem.
Itsjustmebob wrote:
Is it still working? I bought a CAX80 5 months ago. Worked perfectly until about 3 weeks ago. Now I have no internet. I called Comcast and they did the refresh. I’ve unplugged it. Reset it and sti no internet. Comcast said everything looks fine on their end to call Netgear. I call Netgear and all they can telll me is I’m outside my 3 month period and if I want help I would have to pay $50. I find it a bit too coincidental it stopped working just after the free 3 month assistance is over.Mine worked perfect since April, now Netgear did a firmware update but it appears Comcast hasn't pushed it out yet. My wireless dropped from 400mbps to 30mbps. The Nighthawk app speed test show 350mpbs, yet if I do it through a web browser it shows my actual speed, which is in the 30's. Xfinity blames Netgear, Netgear blames Xfinity. It's a freaking nightmare. I thought I was avoiding any potential issues by buying the most expensive router, but stay away from CAX80.
and that right there makes 2 of us my friend!
If I could time travel...I would definitely make a pitstop on the day I bought the CAX80 and smack myself. Just suck it up and pay the Comcast lease fee, you'll thank yourself in the future.
