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Forum Discussion
CAX80 Bricked Only Power LED on
Howdy all. I have a bricked CAX80 that has only the power LED light on. Resets don’t work and unable to access the unit at all to attempt a firmware load. Suspect hardware issue. Netgear won’t allow m...
It took a few days for me to receive a call from tech support. We ran through various reset attempts and nothing. The tech was very nice but could not provide a solution. He checked with his sources and called me back. Even though I purchased the unit from Netgear's website I was 2 months past the warranty (purchased April 2021, stopped working June 2022) Netgear will do nothing. I am now working with customer service in hopes of receiving a refund on the Armor Security I renewed in May. Irritated -yes. Obviously am not the only one with this issue.