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Forum Discussion
AlexanderSextus
Nov 04, 2021Star
CAX80 can't upload 5GHZ
Im having serious issues trying to get this figured out, ive tried playing with everything for teh last 6 hours to get my uploads to work in 5ghz mode. Im literally 25 feet from the router and any fi...
- Jun 14, 2023
Firmware version 5.1.1.2 is what everyone needs to push for to be released.
FURRYe38
Nov 04, 2021Guru - Experienced User
Does this happen with a different wifi PC or laptop?
Do wired ethernet connections work for the upload?
Use a browser? Which browser? Try a different browser as well.
How do you have the 5Ghz wifi configured?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Is Smart Connect enabled?
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Is Armor enabled?
What Firmware version is currently loaded?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapter for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
AlexanderSextus
Nov 04, 2021Star
Does this happen with a different wifi PC or laptop? YES
Do wired ethernet connections work for the upload? YES
Use a browser? Which browser? Try a different browser as well. Tried Safari & Chrome, Both fail on 5GHZ.
How do you have the 5Ghz wifi configured? Stock Settings
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. Tried, No luck.
Any Wifi Neighbors near by? If so, how many? A few, live in condo.
Is Smart Connect enabled? No, however when enabled, upload doesnt work.
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings - already on.
Is Armor enabled? - no expired.
What Firmware version is currently loaded? latest, 2.1.2.6
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapter for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. - Done, 100x
- FURRYe38Nov 04, 2021Guru - Experienced User
"Is Smart Connect enabled? No, however when enabled, upload doesnt work." So 5Ghz upload works if you don't have Smart Connect enabled?
What channels are you using on 5Ghz and what channels are your nighbors using on 5Ghz?
- AlexanderSextusNov 04, 2021Star
This is so frustataring,
Is Smart Connect enabled? I just enabled it and its hit or miss, contingent on applicaton I cant upload files! icloud mail = NOPE, Outlook = yes.
Wetransfer = NOPE, DROP BOX = YES.
What channels are you using on 5Ghz and what channels are your nighbors using on 5Ghz? With Smartconncet its on 48.
- FURRYe38Jul 14, 2022Guru - Experienced User