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Forum Discussion
AlexanderSextus
Nov 04, 2021Star
CAX80 can't upload 5GHZ
Im having serious issues trying to get this figured out, ive tried playing with everything for teh last 6 hours to get my uploads to work in 5ghz mode. Im literally 25 feet from the router and any fi...
- Jun 14, 2023
Firmware version 5.1.1.2 is what everyone needs to push for to be released.
tdalias
Nov 25, 2021Tutor
For the 5ghz network only, I'm having the same issue from my windows PC. I cannot upload to wetransfer.com/onedrive sync but I can do upload speed tests without visible issues.
I do not have this issue on my android phone using the same 5ghz network.
Disabling beamforming, MuMIMO, and AX does not resolve the issue. But it does upload more data before erroring.
Typically, it stops uploading at the 1MB mark.
Clean install of windows
Lastest cax80 firmware
No modem errors
Modem/computer have unobstructed line of site, about 20ft separation.
- FURRYe38Nov 26, 2021Guru - Experienced User
Does a wired connection exhibit the same thing?
Has a factory reset and setup from scratch been performed since last FW update?
tdalias wrote:
For the 5ghz network only, I'm having the same issue from my windows PC. I cannot upload to wetransfer.com/onedrive sync but I can do upload speed tests without visible issues.
I do not have this issue on my android phone using the same 5ghz network.
Disabling beamforming, MuMIMO, and AX does not resolve the issue. But it does upload more data before erroring.
Typically, it stops uploading at the 1MB mark.
Clean install of windows
Lastest cax80 firmware
No modem errors
Modem/computer have unobstructed line of site, about 20ft separation.
- AlexanderSextusNov 26, 2021StarGood luck.
Netgear support is trash. They didn’t hella me kept asking me to do the same BS resets every time. I still don’t have a solution and I bought 3 of the damn things to make sure it was a hardware issue. Seems to be a software one.
Comcast came to my place and replaced all the lines and confirmed all good. I will never buy another netgear product after they kept tying to sell me extended services after failing to solve this issue. If you can return it I suggest you do so.- FURRYe38Nov 26, 2021Guru - Experienced User
I recommend you reach out to a forum moderator and let them know what your seeing.
AlexanderSextus wrote:
Good luck.
Netgear support is trash. They didn’t hella me kept asking me to do the same BS resets every time. I still don’t have a solution and I bought 3 of the damn things to make sure it was a hardware issue. Seems to be a software one.
Comcast came to my place and replaced all the lines and confirmed all good. I will never buy another netgear product after they kept tying to sell me extended services after failing to solve this issue. If you can return it I suggest you do so.
- tdaliasNov 28, 2021TutorActually, same issue on my android phone on the 5ghz network. It just gets to a larger upload size.
- FURRYe38Dec 04, 2021Guru - Experienced User
Ok I put my CAX80 online in router mode today from Modem only mode.
Updated FW to v2.1.3.5.
1. I attempted to use the ERASE function on the CAX80 web page however after it rebooted, the LAN IP address had not changed back to 192.168.1.1. Hmmm.
I went ahead and setup the router and wifi SSID. Manual channel 11 and 40. Smart Connect, AX, MIMO, Beamforming and OFDMA enabled. Mixed WPA2 and WPA3 mode set. I powered OFF the modem for a good minute then back ON.
2. I noticed that the higher 5Ghz channels are missing from the UI:
3. Wired speed testing is good and to spec for my ISP services:
4. Wireless on two different wifi client adapters is not to spec on the upload. Should be at 50Mbps. I'm not seeing that:
Connection rate on my ASUS in wifi bridge mode is good:
The ASUS has testing out on other routers and gets to spec speeds on the up so I know it's not the ASUS.
I connected a D-Link DWA-192 and got around 30Mbps on the uplink, still not 50Mbs.
I have RAX500 that i'll set up as a wifi client and test with the CAX80.
The low uplink speed maybe causing problems.