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CAX80 can't upload 5GHZ
Im having serious issues trying to get this figured out, ive tried playing with everything for teh last 6 hours to get my uploads to work in 5ghz mode. Im literally 25 feet from the router and any fi...
Firmware version 5.1.1.2 is what everyone needs to push for to be released.
Hey gang- if you want to get this 5G issue resolved sooner than later you need to be calling support.
I'm on the phone with them now for a parallel issue related to the Android Nighthawk Application not working ever since they gave me the 5.1.1.2 firmware upgrade.
Despite me telling them that there's 100s of people in the forum complaining about 5G it seems that they aren't really looking to taking it seriously because his response was that competitors might be coming in and leaving negative comments as well.
My suggestion to you guys is that you get on the phone and report the issue and if it gives you any assistance, you can refer them to an older ticket of mine that has ALL the details of their debugging and resolution: Ticket 47070779.
All the debugging and even the link to the 5.1.1.2 firmware via their internal salesforce will be in that ticket.
Good luck
yatman60 wrote:
Despite me telling them that there's 100s of people in the forum complaining about 5G it seems that they aren't really looking to taking it seriously because his response was that competitors might be coming in and leaving negative comments as well.
I doubt this is the case nor think the rep is giving correct info. Competitors would not be involved here.
NG is taking this seriously and has been working on it. I can verify as well that this beta does solve this. It takes time to finalize issues and include any other fixes that maybe in play as well. FW isn't fixed for one issue then sent out. Other testing and development happens.
So ya if you need 5Ghz fixed, reach out to NG support and ask about it. Until FW is finalized then released, user will need be patient. Will keep on this. I've asked NG to consider posting a beta test opportunity as well before they release anything to help give some of us users a chance to try and see if there is anything else that needs fixing before releasing. As we have seen in the past year that new released FW was resulted in bad experiences. Hoping we can help NG avoid this on next release.
