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CAX80 complete reset after losing internet or power
Ive had this problem since day 1. every time there is an outage even for a couple seconds with my ISP (optimum) the cax80 reset itself. also happens if theres a power failure or if i reboot it wh...
Might try this as well, Re-load the v.7 FW or might try loading FW that was available last year and see if the reset still happens. You can emulate a power outage by pulling the power cord for say 15 seconds then back ON.
Seen others post regarding factory reset after power loss. I saw this early one with mine but have not since.
$500 if they don't find the problem? What the hell...I'd call that theft. Regardless if no problems are found. Lordy. I'd be reporting them to the BBB.
Well, power levels are in speed however seem a bit fluxuations between the channels. and a bit on the low side.
You might ask a online tech to check there logs regarding these critcals. They should see something on there side for these issues. These criticals are causing problems...
You might ask the ISP to give you a modem to use on there system and see if problems are seen with there modem.
A 2nd idea would be to take this modem to a friend, family or neighbors place if possible and see if the problem follows.
i said the same thing when i got my cable bill that month. i just dont understand why its factory resetting after power outage.
i really have no idea how to get them to test it their end especially since its not their modem. so like you said the easiest way might be getting their modem. which is a PITA. the last time i just wanted to upgrade my modem to their latest one and they wouldnt even give it to me i had to schedule for them to come and replace it.
but a year ago when i did have their modem i never had problems like this. maybe once a year i would have to reboot it after a bad storm but that was it.
very frustrating.
Might try this as well, Re-load the v.7 FW or might try loading FW that was available last year and see if the reset still happens. You can emulate a power outage by pulling the power cord for say 15 seconds then back ON.
Seen others post regarding factory reset after power loss. I saw this early one with mine but have not since.
i already had that version on it but loaded it with chrome. maybe loading it with firefox helped but i am no longer having to reset my password and security questions regardless of power failure or ISP failure. I still have other problems which i will make a new thread about. thanks