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Forum Discussion
kkola
Dec 09, 2023Aspirant
CAX80 connectivity issues
Had a CAX30 but upgraded my speeds to 1g and later found out xfinity doesnt support 1g on the cax30. I upgraded to a CAX80 and am once again having issues. Download speeds are good at 1.1g however th...
FURRYe38
Dec 10, 2023Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
What wireless devices are you connecting?
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
Are wired ethernet speeds ok?