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Forum Discussion
CAX80 continuous reboot cycle during power outage while on generator power
Hi, My CAX80 modem/router is going into a continuous reboot cycle while my house is on generator power during a local power outage. Power went out yesterday, I started my generator and was able to u...
Ok, currently running on generator power and all is good. ESC throttle is off on the generator, wasn't on yesterday either. I did a limited load and then turned on a hair dryer and my lights flickered as My_Username mentioned they would but it didn't seem to effect the modem. Even had the hair dryer plugged into the same circuit as the modem and let it run for a few minutes.
These are the current cable connection details and event log while running on generator, not sure if it tells you anything. I guess I'm back to an ISP outage or service degradation. Still, I think I might have separate out the modem/router combo so my entire home network doesn't go down when I have an outage.
Event Log
Tue Nov 16 13:20:39 2021 Warning (5) Dynamic Range Window violation
Tue Nov 16 13:20:39 2021 Warning (5) RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=94:a6:7e:d7:0f:74;CMTS-MAC=00:59:dc:79:7e:ad;CM-QOS=1.1;CM-VER=3.1;
Tue Nov 16 13:20:34 2021 Notice (6) DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=94:a6:7e:d7:0f:74;CMTS-MAC=00:59:dc:79:7e:ad;CM-QOS=1.1;CM-VER=3.1;
Tue Nov 16 13:20:05 2021 Notice (6) TLV-11 - unrecognized OID;CM-MAC=94:a6:7e:d7:0f:74;CMTS-MAC=00:59:dc:79:7e:ad;CM-QOS=1.1;CM-VER=3.1;
Thu Jan 1 00:00:55 1970 Notice (6) Honoring MDD; IP provisioning mode = IPv6
Thu Jan 1 00:00:44 1970 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=94:a6:7e:d7:0f:74;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Tue Nov 16 04:33:04 2021 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=94:a6:7e:d7:0f:74;CMTS-MAC=00:59:dc:79:7e:ad;CM-QOS=1.1;CM-VER=3.1;
Cable Connection Details
Hmmm, well i believe that setting is not checked by default.
Something you can try and see if it changes any behaviors. I presume it won't. Again, this seems to be or was an ISP issue and they seem to have corrected it.
