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Forum Discussion
Cax80 disconnects
I know you guys are working on this issue, but whatever changes you've recently made has made my wifi a living nightmare. It worked great up until last wk. Now its worse than its ever been. This produ...
Does it work better after a reboot (for a period)?
If so, go to ip ipdress/debug.htm for example: 192.168.1.1/debug.htm
uncheck the logging/packet capture.
i've found it enable after rebooting mine and it'll work great for a period and then lockup/drop. With that unchecked, it works fine.
But for some reason, whenever I reboot, its rechecked.
plemans wrote:Does it work better after a reboot (for a period)?
If so, go to ip ipdress/debug.htm for example: 192.168.1.1/debug.htm
uncheck the logging/packet capture.
i've found it enable after rebooting mine and it'll work great for a period and then lockup/drop. With that unchecked, it works fine.But for some reason, whenever I reboot, its rechecked.
plemansGood catch. I've been experiencing slouggish performance and disconnect issues after a few days. Usually, between 4 to 6 days. Rebooting resolves the issues sometimes, but at other times I have to reset and restore the router. See my recent post in this thread where I outlined the issues that I've experiencing with the CAX80 connected to Spectrum. I tried contacting one of the Moderators via private message to see if I can get a hold of the beta firmware release (v2.1.0.4), but I have yet to receive a reply. I tried calling Netgear Support, but I have not found the time wait on the phone to get a hold of a 2nd level technician. Hopefully, a firmware update that fixes some of these issues is in the pipeline and will be release soon. I feel like I paid a lot of money for a router that has to be rebooted every few days. Before this router I had a Netgear WNDR4500 (N900) that I purchased in 2011 connected to Spectrum via a Motorola/ARRIS Modem model SB6183 that I purchased in 2014. I only had to reboot this setup may once or twice a year, Including reboots for firmware updates.
My believe is that there's a memory leak in the current 1.1.0.41 firmware that is eating away at the available RAM storage of the CAX80 router. I'm going to disable the LAN/WAN Packet Capture option on that page to see if unchecking this option resolves the issue. Capturing and saving all these packets "could" produce a symptom similar to a memory leak as the router runs out storage to save the captured packets.
I also noticed when it was enabled the cpu was pegged at 100% for both cores. That can degrade performance as well.
"My believe is that there's a memory leak in the current 1.1.0.41 firmware that is eating away at the available RAM storage of the CAX80 router. I'm going to disable the LAN/WAN Packet Capture option on that page to see if unchecking this option resolves the issue. Capturing and saving all these packets "could" produce a symptom similar to a memory leak as the router runs out storage to save the captured packets."
Well, no matter what I tried I continued to have issues with the router. I sent it back and received a replacement 2 days ago. So far, I have not encounter the issues I mentioned before with the new one. Same 1.01 hardware release and Router + Modem firmware versions. Fingers Crossed.
Possible you had a faulty unit. If you run into this again, "Pls post connection table + Event log + Network logs screenshots for review."
