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Forum Discussion
plzhelprouter
Jan 26, 2025Aspirant
CAX80 Doesnt Save Settings
CAX80 doesn't save settings. I have the latest firmware. I have done the manual reset of the router by sticking a pin in the hole and reconfigured it. If power ever drops, or you click "reboot rou...
plzhelprouter
Jan 27, 2025Aspirant
I'm entering it correctly. I've even tried other public DNS servers cloudfare/google and the result is the same. The router reboots and doesn't remember any information. After spending 30+ hours, I think ive had enough of this. I'm just going to return via Amazon and am awaiting an Arris S34.
plzhelprouter
Jan 27, 2025Aspirant
furthermore, even upon factory reset and clicking to reboot the router w/o changing any of the default settings, when it reboots it resets everything. Something is wrong with it being able to save settings upon reboot. The IPv6 issue was just confounding on the fact that the router wont save settings despite doing everything suggested to make it do so multiple multiple times.
- FURRYe38Jan 27, 2025Guru - Experienced User
Maybe a faulty unit.
- plzhelprouterJan 27, 2025Aspirant
It must be, I've tried everything short of buying the router again and retesting it which im not willing to do. oh well, seems like a decent modem/router if it would save settings.
- FURRYe38Jan 28, 2025Guru - Experienced User
NG would be insteresting in checking this out.
Do you have a saved configuration file handy? We can send this over to NG review.
Wondering if there is something happening that isn't being reported as an error.
Have you submitted a support ticket regarding this?
NG would like to look into this if your interested.