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Forum Discussion
CAX80 DOWNSTREAM LOCK
Hello, I have been reading the many posts about the same issue I'm seeing with the CAX80, in which the downstream signal seems to lose the lock and never reconnects. Upon restarting the device...
Problem with the "lock" is that your ISP has a lot of different channels it uses. When you reboot, you might be connecting to a different HZ of channels and then it be moving later depending on your CMTS from the ISP. Which is why sometimes a reboot can fix an issue when in reality, it doesn't fix it, it just puts your device on a good section of bandwidth for a period of time.
The cable connections page can help and so can the event logs.