NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rreynard
Apr 11, 2024Aspirant
CAX80 Drops 5g wifi intermittently
CAX80 keeps dropping connection intermittently when I'm using 5g wifi.....2.4g works fine. It's noticeable when I'm connected to my work VPN. The connection drops after a few seconds to a couple mi...
FURRYe38
Apr 12, 2024Guru - Experienced User
What channels are you using on the modem?
Try channel 40 or 48 or 149?
Any Wifi Neighbors near by? If so, how many?
How close are you to the modem with your devices?
Is Smart Connect enabled or disabled?
What is the brand and model # of the wifi adapter being used or device?
rreynard
Apr 15, 2024Aspirant
Dang.....my response never posted! Apologize for the delayed response.
| Wireless Settings (5GHz) |
|
I see 5 other wifi's in range.
I'm about 30' from my router, and in direct line of sight.
SmartConnect is disabled
For the adaptor:
Thank you again for your insight!
- FURRYe38Apr 16, 2024Guru - Experienced User
Try channel 40 and 149
Can you move this one device closer to the CAX? Try 20-25 feet.
Is this the only device experiencing this issue here?
Can you test with Smart Connect enabled?