NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

AJPO's avatar
AJPO
Tutor
Feb 03, 2024

Cax80 Drops Connection, But Wifi Works.

I have a cax80 wifi modem and a 1.2 GB Comcast Connection. The modem drops the connection to my pc that is connected via ethernet cable. Sometimes the connection will be fine for several hours, then ...
plemans's avatar
plemans
Guru - Experienced User
Feb 04, 2024

What firmware version do you have installed?

there was an earlier one or two that had issues with the 2.5gig connection

  • AJPO's avatar
    AJPO
    Tutor
    Feb 04, 2024

    Firmware version V2.1.5.2

    Cable Firmware version V1.02.08

    Comcast has refused to push any firmware updates. It can be very difficult to get a comcast tech on the phone that has much of a clue. Appreciate the response.