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Forum Discussion
multiZ
Apr 28, 2024Star
CAX80 Factory reset not working
My CAX80 is not resetting. I also tried 30-30-30 but the default WiFi network does not show. Also logging into 192.168.1.1 does not reach the router. I am connected to the coax cable. Downstream/upst...
FURRYe38
Apr 28, 2024Guru - Experienced User
Did you performe the 30-30-30 reset with out the ISP coax cable line connected, then see if you can access the modem at 192.168.1.1?
multiZ wrote:
My CAX80 is not resetting. I also tried 30-30-30 but the default WiFi network does not show. Also logging into 192.168.1.1 does not reach the router.
I am connected to the coax cable. Downstream/upstream symbols on the router are solid white. But the internet led keeps blinking white.
The Xfinity app has gone back to ‘Activate your modem’ but restarting the process results in the CMTS not finding my modem.
Initially I reset the modem because when I turned off the router mode, I couldn’t connect to the internet.
Any suggestions,
Thanks
multiZ
Apr 28, 2024Star
I did the 90s reset without the coax cable attached. Then tried a couple of devices with ethernet cable to connect to 192.168.1.1. But the response is 'No Internet'.
Both my Android mobile and Mac connect through ethernet adapters.
And the adapters are not getting a proper IP address.
For the MAC adapter, it gets a self-assigned IP of 169.X.X.X.
So the CAX80 is not behaving like a router after reset.
Regards.
MultiZ