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Forum Discussion
CAX80 Factory reset not working
My CAX80 is not resetting. I also tried 30-30-30 but the default WiFi network does not show. Also logging into 192.168.1.1 does not reach the router. I am connected to the coax cable. Downstream/upst...
Thank you for moving my message to the right category.
I'll try reviewing the docs to see if they help with the factory reset.
Thank you.
MultiZ
IF you can't get the modems setup page after a 30-30-30 reset with one wired PC and it's not giving the PC a 192.168.1.x IP address, then the modem has probably gone bad and needs replaced. You'll need to contact NG support to see what your options are.
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".
Good Luck.