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Forum Discussion
Userneedshelp
Mar 27, 2022Aspirant
Cax80 gaming latency
Hello This device is a beast in terms of wifi range, signal, and download speeds but wish I knew it came at a cost that competitive online games are unplayable due to latency. There is so much laten...
FURRYe38
Mar 27, 2022Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
I would also run pingplotter.com app with a wired PC connected to the LAN port on the CAX80 with WiFi radios disabled and see what your ping results are.