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Forum Discussion
90sScott
Dec 16, 2020Aspirant
CAX80 Internet cuts out everyday
Hey Friends, My internet access wired and wifi seems to go down everyday at the same time. Thought it was the DHCP lease renewing but that's on a 7 day timer, a simple reboot of the router fixes ...
90sScott
Dec 17, 2020Aspirant
Have already had the isp run all checks and had a tech come out. Everything looks good on the ISP side they’re not seeing any service errors in their system.
FURRYe38
Dec 17, 2020Guru - Experienced User
What Firmware version is currently loaded?
Has a factory reset and setup from scratch been performed since last FW update?
- 90sScottDec 17, 2020AspirantFW version 2.1.1.4 most up to date per net gear website. Came loaded with it. Have checked multiple times for an update since I installed this 7 days ago.
Have factory reset twice with a clean set up on a hardwired laptop. Still no fix.
NG support has had me change wireless channels, check ping, reboot, and reset multiple times. Maybe just a defective unit?- FURRYe38Dec 17, 2020Guru - Experienced User
Any Wifi Neighbors near by? If so, how many?
What speed package do you pay for from your ISP?
I see your down channel are only locked in to 16. I presume you don't have 1Gb ISP services?
All this seen even before the recent FW update? If so, I presume you may have a bad unit that needs to be replaced.
I've had mine since last year and has worked well. Also had two EX7700s connectes for more wifi coverage. I've only recently took it off line to put my CM1200 online to work with it and my Orbi AX system. Otherwise my CAX80 has been great.
- 90sScottDec 17, 2020AspirantLots of wood neighbors nearby live down town in a 3 flat I can probably pick up 6 different networks from my house.
I pay for 1 gig from RCN Speedtests on the new Xbox confirm 1100 down. 60 up.
Just got the box for my birthday on the 9th. Haven’t had any issues other than the intermittency when it works it’s awesome.
You’ve had a cax80 since last year? Didnt it come out in July?