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Forum Discussion
Cax80 keeps dropping internet connection
Recently purchased Nighthawk CAX80. Never had problems w/ my internet connection before hooking up the Cax80. For last 2 wks since my Cax80 has been connected, im getting disconnected like every 20 mi...
What firmware is on the router aspect? (the cax80 has firmware for modem and for the router)
Do you have a screen snip of the cable connections page (all of it) and the modem logs? it helps us see if its a line issue.
If you have any coax splitters, amplifiers, or attenuators in line, try it with them removed. Also check the coax for bad/cheap connections, kinked/damaged wire, extended runs, etc.
ive recently experienced same issue Ive had my CX80 2months now and all of sudden loses internet This unit WAY too Costly to have this issue Considering returning
LindaD100 Did you get a resolution from Tech support?
This is happening to me and it's unbelievable. I can turn off router mode and use my other nighthawk but I don't want to because this router was $400 and should work fine.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853The MODEM is fine. The ROUTER is trash.
I can disable Router mode and use my nighthawk and things work fine.
I honestly knew I would be sacrificing something with this compact form. My other Nighthawk with 4 antennas works splendidly.
You guys really need to issue partial refunds for this.
- Yah dude this is UN 👏 AC 👏 CEP 👏 TA 👏 BLE! And of course Netgear comes out with some stupid update that only serves the purpose of milking their consumers for even MORE money for some presumably crappy security system (as if they didn’t already try that bs when I called tech support to fix my device after I followed some bad advice on this forum). NEVER again will I buy another Netgear POS ANYTHING!! I should’ve know they still haven’t gotten their act together from the last time I bought their crappy 802.11n WiFi extenders and network adapters. This company is garbage. They STILL don’t even have this model in their list on this forum.
Btw do NOT change DHCP limit to 100 as I had to hard/factory reset my device from the device (which involved multiple attempts to get the process JUUUST right and scavaging my entire place for a freakin paper clip). 🙄Good Luck.
