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Forum Discussion

BEB7474's avatar
BEB7474
Star
Aug 23, 2020

Cax80 keeps dropping internet connection

Recently purchased Nighthawk CAX80. Never had problems w/ my internet connection before hooking up the Cax80. For last 2 wks since my Cax80 has been connected, im getting disconnected like every 20 mi...
Jjoshrtca's avatar
Jjoshrtca
Guide
Oct 09, 2020
YES! THIS!!! Netgear obviously did some update and messed up DHCP. My wired static IP address devices work just fine when the rest don’t. Whatever this is it’s been going on for weeks and they need to FIX IT. NOW!!! And stop updating and adding crap people don’t need. People are working from home now and are reliant on a stable Internet connection which a $500 device should be able to provide. Oddly enough Netgear doesn’t even recognize its own device in its model list on this forum.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 09, 2020

Are you having problems with the modem dropping internet connections or with the DHCP services? If your having problems with DHCP services, please make a new post and we'll try to help you out. 

 

If your having problems with the modem and internet services the modems connected too, please give more details regarding this. 

FW used on the modem. Etc. 

Jjoshrtca wrote:
YES! THIS!!! Netgear obviously did some update and messed up DHCP. My wired static IP address devices work just fine when the rest don’t. Whatever this is it’s been going on for weeks and they need to FIX IT. NOW!!! And stop updating and adding crap people don’t need. People are working from home now and are reliant on a stable Internet connection which a $500 device should be able to provide. Oddly enough Netgear doesn’t even recognize its own device in its model list on this forum.